The Government of Ontario has responded to pressure to provide additional transparency and accountability to the health sector, by creating the role of patient ombudsman.
The Patient Ombudsman will soon provide oversight to Ontario’s hospitals, long-term care homes and community care access centres, with the power to address unresolved complaints, investigate health sector organizations and make recommendations following investigations. Lonny Rosen was recently interviewed by Advocate Daily about this development. Please click here to read the article.